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Customer Testimonials

We are very proud of our excellent products and customer service and are always delighted when our customers take the time to let us know that we’ve done something well.

Here are a selection of recent comments we’ve had from customers:

 

From: lxxxx.xxxxx@yahoo.co.uk
Sent: 09 September 2017
To: Nicholas Tetlow – Totali Solutions <nick@totali.uk.com> Ashleigh
Subject: Re:Fitting of window

To Ashleigh,

We are delighted with the work Totali have done for us. People are also commenting on the quality of workmanship.

The windows and doors are fantastic.

Regards,

Louise.

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Dear Debbie & Gary,

A note to say thankyou for the excellent windows and doors. The team that installed, the Totali Team, the after sales service were superb and we would have no hesitation recommending your product to anyone. We are now saving for the next set of windows to be fitted!

Best Wishes

Richard & Liz.

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18th July 2017

Dear Totali,

We are writing to say how pleased we are with the new windows!

Special thanks to Dan and the installation team.

We hope to go ahead with ‘phase3’ next year.

Thanks again for the wonderful work and customer service.

Yours Sincerely,

Richard & Liz, Ripon

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From: txxxx.xxxxx@sky.com
Sent: 14 June 2017 06:48
To: Nicholas Tetlow – Totali Solutions <nick@totali.uk.com>
Subject: Re: My visit yesterday.

Morning Nicholas,

Can you please pass on our gratitude to your amazing workforce for their quality of workmanship and skills during the fitting of our windows and doors over the last two days.

From their first arrival until work completion they showed total professionalism towards their duties and the finished results are amazing. There was no mess as a result of their work and I can only say that the whole team are a credit to Totali.

We are delighted with the finished results and I would also like to thank you for your input and contribution from when I made my first enquiry.

Well done Nicholas and well done Totali.

Kind regards,

Tony & Helen

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From: jxxxxxx@talktalk.net [mailto:jxxxxxx@talktalk.net] Sent: 16 August 2017 09:23
To: Tim Hargroves – Totali Solutions <tim@totali.uk.com>
Subject: Windows completion

Appreciated your call Tim………

We are very pleased with our newly installed French doors and windows; John & Mike were excellent workmen (nothing was too much trouble for them) with a good sense of humour!

Thanks again for keeping us up to speed during the survey/installation process.

Kind regards

Jim & Linda

Ripon.

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From: Lxxxx McMillan <xxxxx.elizxbxxxxxxxxx@googlemail.com>
Sent: 11 June 2017 22:20:43
To: Kris Peacock – Totali Solutions; Debra Wainwright – Totali Solutions
Subject: Thank you

To all the team at Totali, in particular Nick, Debra, Kris and the fitters

I just wanted to say a big thank you to all of you for all your help over the last few weeks. Our doors and window were fitted last week and we are really pleased with how they look and operate. Everyone at Totali has been so friendly and helpful from our first contact, when we met you at the Homebuilding and Renovating show, to the time I spent with Kris whist visiting the showroom and factory, all the assistance that Nick and Debra have given me, right through to the work carried out by your fitters.

You have been a fantastic company to deal with, and we wouldn’t hesitate to recommend you to friends and relatives.

Many thanks again

Laura

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—–Original Message—–
From: Anne Rxxxr [mailto:axxxxxxx@btinternet.com] Sent: 22 June 2017 11:26
To: Jason Carey – Totali Solutions <jason@totali.uk.com>
Subject: Flood doors The xxx xxx xxxx Farm

Dear Jason
Yesterday your installation team completed the contract agreed.
I am absolutely delighted with the product and it will together, with other actions I plan, give me some peace of mind in the event of any further flooding.
The team of men who installed the flood doors were superb, skilled, dedicated to perfection, so hard working, despite temperatures around 30, and treated me with respect and thoughtfulness. You must be very proud of them.
This level of satisfaction was similarly reflected in the staff I spoke to on the phone, they were patient and went out of their way to make me feel confident that I was going to get a good job for my expenditure.
I would be more than happy to recommend your firm to others, and I wish you and the Company every success in the future.
Many thanks,
Yours sincerely

Anne C E Rider

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From: Louise Sxxxen [mailto:lxxxxxxxxxxx.co.uk]

Sent: 01 August 2017 17:04
To: Jason Carey – Totali Solutions <jason@totali.uk.com>
Subject: Sxxxxx update

Dear Jason

Even though the work has not been completed yet and Neil and myself have the snagging to do, I could not let the day end without letting you know what a wonderful construction team you sent me.

Expertly led and managed by Dan, they are all very hard working and professional. They behaved courteous at all times taking care to respect out house and belongings.

They worked hard and long and at no time did they deviate from their tasks.

Please pass on our grateful thanks to all of them.

Best wishes

Louise
Ps your hard working ladies who I have copied in are equally wonderful too.